Improving Performance Through Positive Reinforcement: a Look at the Management Coaching Program at Elavon
Traditional coaching -- with its annual reviews for measuring success -- is often viewed as an afterthought. Today’s coaching follows a more collaborative process for performance improvement. It creates a partnership in which the coach and the employee engage in two-way conversations that encourage the employee to share ideas, concerns, and experiences that apply to his or her day-to-day work. This type of coaching also helps employees take ownership over their learning and create a culture of accountability.
The session will cover the following areas –
• Preparing the organization for change
• Understanding employee engagement factors & developing "a people model"
• The use of positive reinforcement
• Results of the test cases at Elavon
Important Meeting Details
Since we are coordinating with another organization, we are limited to 45 participants. We still have a few seats left, but we will probably reach capacity soon.
If you are also a member of SHRM, you may be able to secure a seat through their website as well. - http://bit.ly/1qDKG6Z
11:00 - Doors Open for registration and networking.
11:20 - Buffet line
12:00 - Presentation
1:00 - Adjourn
Chad Harrison is the Vice President of Elavon’s North American Learning & Development team. Although his educational background includes Industrial Engineering, Chad’s extensive experience in Applied Behavior Analysis is the underpinning of his Learning & Development career and provides him with unique insight into both people and processes. His fifteen-year career as an L&D professional spans across three major industries including retail, travel & entertainment, and financial services. He has provided developmental and executive coaching to several Fortune 500 companies, including Dollar General Corporation, Cendant Corporation, Fairfield Resorts, Wyndham Worldwide, and the Avis/Budget Car Rental Group.
He has multiple professional certifications in psychological assessments. These include Myers-Briggs, Emergentics (split-brain personality studies), FIRO-B, LifeStyles Inventory, and Leadership WorkStyles. He also has Master Trainer Certifications with Development Dimensions International and Achieve Global. He currently resides in Knoxville, TN.