Proving Impact by Strengthening How L&D Operates
Virtual Chapter Meeting
L&D leaders are facing a clear question this year: how do we know learning is working. Executives want evidence that learning improves capability, readiness, and performance. Many teams feel the pressure because their operating model was never set up to show that level of clarity.
This session looks at measurement through the lens of learning operations. When workflows, demand intake, governance, and technology support one another, evaluation becomes part of how the team runs the business of learning. Reporting stops feeling like a separate task and becomes a natural reflection of strong operations. Leaders see the impact more quickly and trust it more fully.
We will walk through how high-functioning L&D teams link measurement to the questions the business cares about. Are we improving time to productivity? Are managers making stronger decisions? Are skill gaps closing in roles that impact organizational goals? When processes and data point to outcomes the business recognizes, measurement becomes simpler and more credible.
You will leave with a clearer view of how learning operations supports impact across the lifecycle. We will look at examples of organizations that rebuilt key parts of their operating model to improve readiness, build executive confidence, and create cleaner, more meaningful evaluation practices. The focus is practical and rooted in the day-to-day realities L&D teams manage.
If you feel the gap between rising expectations and what your current structure can support, this session offers a grounded way forward. It is designed for leaders who want their teams seen as partners in performance and who want a model that makes impact easier to demonstrate.
12:00 PM - 1:00 PM CT
Members: FREE
Non-Members: $20
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ATD Nashville has been pre-approved by the ATD Certification Institute to offer educational programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. This program qualifies for a maximum of 1 point.
About the Facilitator:
Tracie Cantu is Chief Learning Strategist at Your CLO and a recognized authority in learning operations and technology. With two decades of experience leading L&D transformation at organizations such as Meta, Atlassian, and Whole Foods Market, she helps companies modernize their learning functions, scale their impact, and align with business priorities. Tracie brings a sharp focus on strategy, systems, and execution. She helps L&D teams scale their impact, deliver business value, and operate like a strategic business function.
