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Session Descriptions

Opening Keynote - Resilience Ready to RE|Con

Thursday, May 13, 12:00-1:15pm

Crises are not unfamiliar to you. In the current environment, organizations are facing multiple crises at once… The COVID-19 pandemic. Financial stress causing furloughs, layoffs and budget cuts. The feeling of isolation from remote work arrangements. Months of dealing with the change and the uncertainty of the ‘new normal’.

Beyond the large-scale pandemics and economic crises, you’re unfortunately dealing with crises more often than you’d like. And, there will be more of these.

A crisis creates uncertainty and extraordinary anxiety. The result? Levels of stress that make it difficult to shift psychologically, emotionally, and productively. According to the American Institute of Stress, the impact of stress costs organizations as much as $300 billion each year. Employees under stress have higher absenteeism, higher health care costs, and higher turnover. Failure to respond constructively and effectively in an environment of constant change and challenge increases the likelihood of potential negative long-term effects.

Crises can be chaotic, overwhelming, and costly. But, they don’t have to be.

Based on her new book, Resilience Ready: The Leader’s Guide to Thriving Through Unrelenting Crises, Vivian will introduce the keys to getting through your toughest challenges with resilience. Be Resiliency Ready!

Join Vivian for this interactive workshop as she lays the groundwork to:

Inspire a shift in mindset to the possibilities in your present and future, recharging your courage to ReTool, ReSkill, ReLearn, ReImagine.

Examine how the 5 Resilience Ready Principles --- Perspective, Purpose, Perseverance, Partnership, Praise --- can empower you to RE|Con!

Session 1A - RE|Flect on Biases to RE|Define D&I

Thursday, May 13, 1:30-2:20pm

Our greatest oversight on most initiatives is that we focus on the initiative, program, or project… and we fail to develop new mindsets, new habits, and new behaviors that are required to make these initiatives, programs, or projects successful.

Learn how to recognize your Unconscious Biases for greater D&I impact because understanding and recognizing unconscious biases improves communication and relationships. It directly impacts how we "RE|Learn", how we "RE|Connect", and how we "Grow"!

Session 1b - Create a Coaching Culture with Five Timeless Techniques

Thursday, May 13, 1:30-2:20pm

L&D professionals are challenged with finding impactful ways to RE|Connect with leaders and their teams. A coach approach can result in RE|Newed commitment within the organization; and helps establish L&D as a valued partner in succession planning, talent management, and leadership development. This session starts you on that journey by providing five strategies for creating a coaching culture.

Session 2A - Cognitive Dissonance in the Workplace: How Competing Values Can Derail Your Next Initiative

Thursday, May 13, 2:30-3:20 PM

Cognitive Dissonance is one of the core concepts in social psychology - yet many practitioners can forget this function of human behavior when it comes to implementation. This presentation will explore cognitive dissonance in the workplace and how it shapes communication, emotions and behaviors. Reflect on how cognitive dissonance may have impacted past experiences. Together, we will redefine tomorrow with action steps to identify and manage dissonance.

Session 2B - RE|Define Effective and Engaging Virtual Classroom Training Programs: The 6 Ps for Success!

Thursday, May 13, 2:30-3:20 PM

If you are developing or delivering virtual classroom training - this training course is for you! This course supports your executing effective and engaging virtual classroom training that focuses on the Learner to drive performance that can be more than CHAT Boxes, Q &A and Polling. The 6 Ps are: Presentation Design, Trainer Preparation, Your "Presence", Practice is Key, Producer Support, Platform Functionality.

Session 3A - Unlocking Your Potential

Thursday, May 13, 3:30-4:20 PM

This program is designed to introduce key areas that are holding individuals back from reaching their personal and professional potential. Participants will have the ability to self-identify where they are allowing misconceptions to keep them from becoming the person they were meant to be. Each participant has the opportunity to leave with a personal plan to “unlock their potential”. Objectives include: 1. Learn common obstacles that get in the way of reaching your potential 2. Learn four (4) critical areas you must know about yourself 3. Learn the single most significant key to a person’s behavior 4. Identify action steps to unlock your potential.

Session 3B - RE|Imagining Your Change Model

Thursday, May 13, 3:30-4:20 PM

Companies, teams, and cultures are ever-shifting. Change is a vital aspect of company survival and success. Adapt or die. Despite its necessity and prevalence, change consistently proves to be a difficult beast to grapple with. Still, anything worth pursuing is difficult, and that applies to achieving adaptability. Announcing a change is not enough. Creating buy-in, understanding and alignment are absolutely essential to the success of any organizational change. Yet we know 70% of organizational change efforts fail to achieve their goals, and the reason for that most likely is people. Only 8% of individuals actually achieve their goals.

Change management efforts often fail because they ignore one key factor in successful change…the individual. All organizational change is the sum of individual changes. You need to equip both yourself and your team with the tools necessary to thrive in environments of change. The key to successful change lies in recognizing and acknowledging the individual. In this session participants will learn: 1. The key principles to successful change efforts 2. Explore how to breakdown a strategic change into concrete actionable steps 3. Identify the six stages of change 4. Recognize those appropriate strategies to utilizes key moments to move your change effort forward 5. Recognize how coaching for change is a unique skillset that must be developed.

Session 4A - Less is More: RE|Learning How to Question to Impact Decisions Faster

Friday, May 14, 9:00-9:50 AM

Whether our organizations are growing, holding steady or uncertain, how do we stimulate a level of enthusiasm, persistence and curiosity for the goals set by the organization? How do we engage in meaningful and productive conversations? How do we know we have all the information we need to make the best decisions? We review, redefine and renew our conversations within the organization.

In this session, we will explore a model to refocus leaders and their teams to help guide them through meaningful conversations using well-placed questions. This framework is particularly useful in team performance and coaching conversations while following the essence of experiential learning. Teams and individuals are re-engaged at a deeper level that allows them to learn and change behaviors. Participants in this session will walk away with a novel approach to conducting numerous types of conversations from coaching a colleague to building the annual budget.

In addition, we offer participants the opportunity to be part of our ongoing research. This exchange will help us understand how the thoughtful, well-placed question can refresh learning and behavior. After all, the satisfaction of our work comes from reflecting on what we learned, reframing what it means to us and our organizations as we continuously redefine all the opportunities before us.

Session 4B - RE|Define the future of Managing Distributed Employees

Friday, May 14, 9:00-9:50 AM

Whether you're a new manager or work from home policies are the new norm, managing employees from afar presents an interesting challenge. Management is about building good relationships. How do you build a relationship with someone you never see? This session answers the question, "You've become a manager of distributed employees, now what?"

Learning Objectives:

  • Discuss the behaviors and responsibilities of a great manager Investigate the challenges for employees and managers when trying to create a good relationship from a distance.
  • Review strategies for connecting with employees and being an awesome distributed manager.
  • Identify one or two things you can do in the coming weeks to improve your management for your distributed employees.

Session 5A - Workplace Culture: The Impact of Valuing Differences

Friday, May 14, 10:00-10:50 AM

Valuing Differences. Communication Skills. These are ubiquitous "buzzwords" - yet, how do we RE|fresh and RE|define beyond the words and practically apply a key concept: We are all individuals with amazing contributions (Read: Superpowers) to make to our organizations? What are some tools we can use to understand how we as individuals makeup and influence the collective culture of our organization?

In this session, we will look at ourselves first by considering how our personality (driving core motive) impacts our perceptions and behavior. Then, we’ll learn some techniques for valuing differences in others and learn how to apply this knowledge to create amazing results in our organizations!

Session 5B - Add PEP to RE|Energize Your Presentations

Friday, May 14, 10:00-10:50 AM

Over 70% of American employees believe giving captivating presentations is a crucial skill for work success. Yet, the vast majority of business professionals agree with the statement, “most presentations are boring.” In addition, more people experience anxiety over public speaking than death.

Due to the nature of their work, talent development professionals are expected – more than any other employee – to be able to facilitate compelling presentations. Whether it is training employees / customers, influencing stakeholders, or presenting a storyboard to subject-matter experts (SMEs), chances are you cannot avoid presentations in your role.

In this session, we’ll discuss the importance of preparation, the best practices of engaging presenters, and why passion is a critical component to a successful presentation. You’ll understand how to add PEP to your presentations so your audience leaves energized and with a new understanding about your topic.

Come ready to learn and participate in this highly interactive session.

Session 6A - Mindset Matters: How to Improve Your Virtual Facilitation Style

Friday, May 14, 11:00-11:50 AM

Do you deliver training online? How do you show up? What personality and energy do you bring? What intention does that personality convey? In this interactive session, you will explore six types of mindsets that presenters might have. We can learn from each of them about the use of web cameras, the approach to delivery, and the application of technology. Explore these six delivery styles, identify their strengths and weaknesses, and enhance your approach to virtual facilitation.


  • Describe six virtual facilitation styles and their related strengths
  • Avoid the weaknesses of each of the six styles
  • Enhance your online facilitation style to create greater engagement and connection

Session 6B - Performance-based Instructional Design

Friday, May 14, 11:00-11:50 AM

One of the key reflections in our field is the recognition that, more than ever, learning intervention participants are expected to apply and perform the skills they have learned immediately and with mastery, back on the job. We can’t just deliver content and hope the participants figure out how to apply it on their own. This isn’t necessarily a new reflection – but its importance has continued to grow in our clients’ expectations. This includes the ever-present pressure to “do more with less” - and that isn’t a new revelation! Effective job performance is critical. We use many techniques to ensure these results - for example, performance analysis to ensure that a learning intervention is the right choice, training transfer strategies, participant application plans, manager involvement, evaluation, and instructional strategies. Design directed at preparing learners for job performance is a critical foundation for developing instructional strategies that help participants achieve effective application and performance in the workplace.

This workshop addresses the components of instructional design that are focused on skill application and job performance: (a) choosing and segmenting content; (b) creating knowledge and skill-based learning objectives that represent exactly what learners will know and do to perform back on the job; (c) skill mastery measurement, and (d) choosing learning experiences that attain skill and performance – based objectives. It’s a comprehensive decision-making process that supports us in the instructional design process – and it takes less resources than re-inventing the wheel each time! In our fast-paced and demanding world, this process will help you re-define how you do your work going forward. Session participants are encouraged to identify a learning module that they can work on during the session.

Closing Keynote - Overcoming the Impostor

Friday, May 14, 12:00-1:00 PM

Have you ever felt like you didn’t really measure up to the assumptions that others have made about you? Do you wonder if your success may be the result of luck and timing, rather than your intelligence or hard work? Have you ever worried that at some point, everyone is going to figure out that you’re just making it up as you go, and figuring it out on-the-fly?

If so, you may have had a run-in with The Impostor, that inner critic that tries to convince you that your success isn’t real, and that you’re living a lie.

Kris Kelso will break down the mental battle of Impostor Syndrome, and give you the tools you need to silence your inner critic. With engaging stories and powerful metaphors, Kris will help you to see the world differently - embracing failure as part of success, recognizing fear as a positive sign, and leading with vulnerability when the stakes are high.

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